The Washington Times-Herald

Community News Network

March 20, 2014

The 10 types of ER patients

(Continued)

8. The Small Talker. We want to talk to you; we really do. Actually, the greatest pleasure of my work is getting to know people, and I would love to sit and chat. Unfortunately, there are 20 other patients waiting to see me, and my job is to help you and them. So please tell me about your health, and ask me as much as you want about that. I don't want to be rude, and I appreciate your interest in me, but please help me help you by focusing on your health.

9. The Yeller. You've been waiting for hours. You're in a tiny room; the TV doesn't work. We are sorry about this; we truly are. Our ER may have 50 - 100 - patients in it, and we have to take care of everyone in order of severity. Screaming and shouting doesn't help, nor does threatening to call your lawyer, the hospital CEO, or the local news station. Please be assured that we are working very hard and are trying to take care of you as quickly and as well as possible. If something has changed and you are feeling worse, please let us know. If you want to help the ER improve, there are often opportunities to do so by joining patient advisory committees.

10.  The Apologizer. "I'm so sorry to come in for this. You have a lot of other patients who look worse than me." It's possible that other patients may be sicker, but you came because you weren't feeling well. Help us understand what prompted you to come in today. We know it's hard to know when it's necessary to come to the ER and when it's not. And there's no need to feel sorry for us. We chose this job because we want to treat all patients, regardless of who they are and what conditions ail them. We are proud to have the privilege of caring for you.

               

     

 

Text Only
Community News Network
  • Lindley, Tom.jpg Is this a commercial for batting gloves or a baseball game?

    Major league baseball desperately needs to speed up the action. Here's a place to start: Nix the mind-numbing ritual of hitters who first adjust the right batting glove, then the left one, after every single pitch.
     

    August 21, 2014 1 Photo

  • The Simpsons still going strong

    The groundbreaking animation first hit the air Dec. 17, 1989, but the family first appeared on television in "The Tracey Ullman Show" short "Good Night" on April 19, 1987.

    August 21, 2014

  • Does Twitter need a censor?

    Twitter decided last year to make images more prominent on its site. Now, the social network is finding itself caught between being an open forum and patrolling for inappropriate content.

    August 21, 2014

  • Police chief resigns over racial slur repost to Facebook

    A repost on his personal Facebook page of a racially-charged comment by the original poster of a comedy video has forced the police chief of an Oklahoma city to resign his office.

    August 21, 2014

  • sleepchart.jpg America’s sleep-deprived cities

    Americans might run on sleep, but those living in the country's largest cities don't appear to run on much.

    August 20, 2014 1 Photo

  • Who should pay for your kids ACT?

    Thirteen states paid for 11th-grade students in all public high schools to take the ACT college admission test this year, with several more planning to join them in 2015.

    August 20, 2014

  • Pets.jpg Why do people look like their pets?

    As much as we might quibble over the virtues and vices of Canis domesticus, however, and over whether human nature is any better or worse than dog nature, even dog fanciers don't usually want to look like a dog.

    August 20, 2014 1 Photo

  • Ice bucket challenge trending up

    Internet trends are a dime a dozen these days. Everything from Tebowing to planking to the cinnamon challenge can cause a wave of social media activity that can last for weeks before fizzling out.

    August 19, 2014

  • Africa goes medieval in its fight against Ebola

    As the Ebola epidemic claims new victims at an ever-increasing rate, African governments in Sierra Leone, Guinea and Liberia have instituted a "cordon sanitaire," deploying troops to forcibly isolate the inhabitants in an area containing most of the cases.

    August 18, 2014

  • Democrat? Republican? There's an app for that

    If you're a Republican, you might want to think twice before buying Lipton Iced Tea, and forget about Starbucks coffee. If you're a Democrat, put down that Reese's Peanut Butter Cup, and throw away the cylinder of Quaker Oats in your pantry.

    August 18, 2014