Two Daviess County businesses have been named as the top places to work in Indiana. They were some of the 135 businesses in the state recognized by the Indiana Chamber of Commerce.
Artisan Electronics, a defense contractor based in the WestGate Tech Park in northern Daviess County, and True Scripts, a pharmacy benefits manager located in Washington were both honored in the small business category.
“We are very excited to be recognized,” said owner and CEO Nathan Gabhart. “It is a nice honor I feel like it is going to a great team of employees.”
“This feels really good,” said Artisan Electronics Vice President Greg Sapp. “This is the third time we have received this award. We are very excited.”
Artisan Electronics is a defense contractor founded by Daviess County residents who wanted to change the business culture in putting defense work together. Its methods must be working because it has grown from 15 employees in 2013 to 58 today.
“Because our management and ownership came up through the ranks of the defense industry, we understand the things that can get in the way of successfully completing a project,” said Sapp. “What we try to do is have the management take on all of the red tape and barriers that come with getting something done and let our people concentrate on completing it. This is unique in defense contracting and we have plenty of people looking to come to work for us.”
Artisan has three divisions; engineering, technology and cyber security.
“We are trying to create a work atmosphere of what we want to be,” said Sapp. “It is built into our corporate culture. Our workers are not just a cog in a wheel. We are not the typical defense contractor and that is what helps keep our company happy.”
True Scripts is another fairly young business in Daviess County and one that is growing.
“We normally try to stay below the radar, but it was important that our team get recognized,” said Gabhart. “This is our first time to win the award.”
True Scripts, which manages pharmacy accounts for businesses, has been on a growth spurt. It went from 50 people to 75, and now is in the process of adding another 15 to 18 people. They anticipate having 90 workers on the job by the end of the year and almost all of them in the Washington area.
“Our philosophy is to give more than we receive to our employees and that in turn spills over and impacts the way our employees work with the customers in a positive way,” said Gabhart. “Some might say we overcompensate them. But we feel that by paying them well, we can expect that they will provide top of the line service to our customers and that is working.”
Gabhart says the success if reflected in its customer service numbers.
“We try to get problems fixed so that the customers can concentrate on other things,” he said. “Around 97% of the calls we receive are fixed with one call.”
Gabhart says the philosophy is one that allows the company to be selective when they hire people.
“We pay very well,” he said. “We are about providing amazing care. We have found that when people are well compensated that they are driven to over perform to provide for our customers.”
But like many southern Indiana businesses there is not a lot of time to be spent celebrating.
“This is a great thing,” said Gabhart. “But now its time to get back to work.”
The awards for businesses this year come on the heels of one of the most difficult times in Indiana when pandemic driven problems at one point put the unemployment rate in double digits and put many firms on the verge of bankruptcy.
“With the extreme and unexpected challenges of 2020, we were delighted to see the program participation level stay relatively flat and that so many Hoosier companies responded to the pandemic in a way that their employees greatly appreciated,” said Indiana Chamber President and Chief Executive Officer Kevin Brinegar. “Company culture went far beyond the official benefits and perks to worker safety and taking job flexibility to levels that most couldn’t have imagined. All the employers honored should be especially proud to be on the list this year.”